Using Scenario-Based Learning
One of the best ways to learn is by doing. Scenarios enable learners to play through real world-situations in a safe space. This sample illustrates the technique I’ve used in many of my courses.
Creating WFM University
When a workforce management team needed to update new hire training, we did more than just jazz up a PowerPoint. We launched a learning platform that supported both new and skilled associates.
Reimagining What’s Possible
Necessity is the mother of invention – and sister to creativity. Changing business requirements spurred innovation when developing content for a professional development program.
