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Using Scenario-Based Learning

One of the best ways to learn is by doing. Scenarios enable learners to play through real world-situations in a safe space. This sample illustrates the technique I’ve used in many of my courses.


Creating WFM University

When a workforce management team needed to update new hire training, we did more than just jazz up a PowerPoint. We launched a learning platform that supported both new and skilled associates.


Reimagining What’s Possible

Necessity is the mother of invention – and sister to creativity. Changing business requirements spurred innovation when developing content for a professional development program.

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I love hound dogs, coffee, and helping others reach their goals.

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